Support

Shipping & Delivery

All of our fruit is shipped via FedEx 2nd Day Air or FedEx Overnight Air.

All Lychee orders are shipped via FedEx Overnight Air (with the exception of Alaska orders which are shipped via FedEx 2nd Day Air.)

Most Longan and Rambutan orders are shipped via FedEx 2nd Day Air. Customers can opt to pay for Overnight Air during checkout.

Please note that it takes two days for deliveries from Hawaii to most states with both FedEx 2nd Day and Overnight shipping. Orders are delivered within one day to most addresses in California, Oregon, Washington, Nevada and Hawaii. 

We do not currently ship our fruit with any insulation or ice packs.

We are actively working on adjustments to our packaging. Because all fruit must be treated with electronic pasteurization prior to leaving the state all packaging materials are regulated and must be approved by the USDA, and we are working on finding a solution that meets requirements.  

We generally ship Tuesdays and Wednesdays.

If you would like to check on your shipment date please email us at fruit@hulabrothers.com with your Order Number and we will get back to you as quickly as possible. 

We generally ship Tuesdays and Wednesdays. 

You will receive an email with FedEx tracking information prior to shipment and can use this information to track your order.

It is your responsibility to get in touch with FedEx for any shipping notes, including but not limited to building codes, delivery times, where to leave the package, to call once delivered, etc.


Once you receive your tracking number, we recommend using FedEx Delivery Management tools to track your package, communicate details such as gate codes with the driver, or hold your package for pickup. Please visit FedEx for details.  

About our fruit

Hula Brothers is a family owned and operated farm on the slopes of Mauna Loa on the Big Island of Hawaii.

We have been growing and packing tropical and exotic fruit since 1987.  

We pick, pack and ship our fruit with care to ensure the freshest quality. 

All our fresh fruit is sold by the case and cannot be mixed with other fruit within the case due to export regulations.

Contact Information

For the fastest response, please email us at fruit@hulabrothers.com. 

We can also be reached at 808.966.6633. We have limited office hours, but will return calls as promptly as possible.